Business Coaching & Operational Consulting
Build a Profitable, and Scalable Business; Without Carrying It All Yourself
Hito Works helps business owners gain clarity, can improve all areas of your business, increases accountability, and helps you build a business that doesn’t depend on you for everything.
Serving businesses in Portland and beyond—onsite and remotely.
Your Business Has Grown—but the Way It Operates is still behind.
Growth creates opportunity, but it also exposes unclear roles, inconsistent processes, and decisions that keep finding their way back to the owner. We can help improve in all areas of your business! If any of the below sounds like your business, we can help
- Too many decisions come back to you
- Roles and responsibilities are unclear
- Tribal Knowledge is the foundation
- Accountability is inconsistent
- Sales are growing but profits aren’t keeping pace
- You know it can be better, but not how to make it better
Hito Works brings a second set of experienced eyes to help you see what is happening, decide what matters most, and build a practical path forward.
How We Help
Choose the kind of support that fits where your business is today.
Business Coaching
Ongoing guidance, accountability, and practical problem-solving for owners who want to lead more intentionally. Individual sessions to address your unique business, how to help you and it be more successful.
Business Health Audit
A structured assessment of marketing, sales, operations, finances, culture, and growth—with prioritized next steps. A snapshot of where you are today and what’s holding it back, all in report you can keep and reference!
Business Consulting
Businesses need structure, and we can help build, implement and train on the processes and systems developed
Manufacturing & Lean
Kaizen and Human-centered Lean support that finds ways to increase flow, improve quality, balance capacity, work instructions, and frontline problem-solving.
Building the Foundations of a Business?
The 10-week Hito Sprint guides current and prospective owners through vision, organizational structure, finances, operations, sales, marketing, hiring, and growth.
Not Sure What Your Business Needs Most?
Start with a Business Health Audit. We’ll look across the entire business, identify what is working and what is getting in the way, and give you a prioritized plan for improvement.
Sustainable Businesses Need Four Things Working Together
People
People do their best work when Clear roles, expectations, training, and accountability are present
Processes
Repeatable, consistent and efficient. Needed in all areas of business, not just the assembly floor.
Systems
Tools, software, and culture that are robust enough to handle the inevitable exceptions
Data
Having and understanding the data are 2 different things. Know what your looking at
Hito Works helps strengthen all four without losing sight of the people doing the work.
Practical Experience. Human-Centered Improvement.
Scott Cone brings more than 15 years of experience in operations, leadership, manufacturing, project management, and scaling. He has built and led teams, managed P&Ls, built and ran world class manufacturing operations, and experienced firsthand what happens when a growing business outpaces its structure. He has led several startups and understands the pain of running a business, and is here to help.
Hito means “people” in Japanese. It reflects a central Hito Works belief: sustainable improvement comes from building better systems with people—not simply demanding more from them.
- 15+ years in operations and leadership
- Experience from startups through large organizations
- Portland-area based; available onsite and remotely
What Clients Say
“I feel like I have moved from getting run around by my business to running my business.”
— Dakota Farmer – Farmer Fire Protection
Practical Ideas for Building a More Consistent Business
Twice a month, Scott shares stories, tools, and practical guidance about leadership, operations, accountability, and sustainable growth.
Join the Hito Works Newsletter
Practical coaching and consulting insights, twice a month.
Your Business Should Support Your Life—not Consume It
Let’s talk about what is working, what feels stuck, and what your next step could look like.